*Come explore the Power of Possibility with a career at SPS! *
We have an excellent opportunity for an experienced Field Support Representative to come grow with our team in New York, NY! This position is ideal for someone with 1+ years of relevant experience looking for a stable place to work, learn, and develop.
We are a cross functional team looking for someone eager to make a lasting contribution!
_There is NO set schedule for this position.
Though typical work is Monday - Friday 8 am -5 pm __*Flexibility required*_
_In this role you will be “floating” to different office sites for on-site support as needed.
Typically providing support in the mail room, shipping/receiving, copy center, records center or reception areas.
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*What you will be doing: *
* Provide 5-star customer service to all employees (in all forms of communication).
* Perform duties associated with mail/packages, copy/print, shipping & receiving, reception, or records management.
* Receive inbound mail/packages and inputs into chain of custody software package.
* Notify employees upon receipt of inbound deliveries.
* May support the onsite business center, which may include: conference room setup, light facilities/cleaning, office supply stocking, pantry services, or similar.
*What we need from you: *
* 2+ year experience in administrative, retail, restaurant, delivery/mail, office services, or similar.
* A positive and professional attitude with a willingness to go above and beyond for our customers.
* Ability to handle physical duties (carrying and/or moving 40lbs) associated with the job - lifting, bending, etc.
* To be able to work both independently and in a team setting successfully.
* The capability to use/learn technology such as: handheld scanners, Adobe/Word, email, professional messaging (Teams, Slack, Google).
* An ability to be bright, articulate, and neat in appearance.
*About Us*
_*SPS*_ _is a global outsourcing organization that offers both business and document processing services.
Our clients are Fortune 500 companies in sectors such as advertising, investment banking, corporate, fashion, finance, law, and other professional services SPS operates in more than 15 countries worldwide providing specialized workplace support functions in areas such as Administrative, Information Technology, Mailroom, Document Production, and other Guest Services.
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_SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally.
SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that leads to building careers.
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_At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity, and diversity.
SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by law.
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_This job posting is a snapshot and not designed to cover all duties assigned to this position.
A full job description can be found on our company website.
__*www.
spsglobal.
com*_
Job Type: Full-time
Pay: $17.
00 - $18.
00 per hour
Expected hours: 40 per week
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Paid time off
* Referral program
Experience level:
* 1 year
* 2 years
Shift:
* Morning shift
Weekly day range:
* Monday to Friday
Work setting:
* In-person
Application Question(s):
* This is a floater role and if chosen you will cover the concierge desk and messenger service department.
Please tell us why you are a good fit for this role.
* Since this is a floater role you will be working on different sites when needed.
Is this acceptable?
* In this role customer service experience, flexibility, and interpersonal skills are a must.
Please provide examples that you have all of these skills.
Experience:
* Concierge: 2 years (Preferred)
* Front desk: 2 years (Preferred)
* Hospitality: 2 years (Preferred)
* Customer service: 2 years (Preferred)
* messenger service: 2 years (Preferred)
Ability to Commute:
* New York, NY (Required)
Ability to Relocate:
* New York, NY: Relocate before starting work (Required)
Work Location: In person