Posted : Sunday, December 17, 2023 11:54 AM
*Duties:*
- Contact individuals and businesses to collect outstanding debts
- Negotiate payment plans and settlements with debtors
- Maintain accurate and up-to-date records of all collection activities
- Follow legal and ethical guidelines in debt collection practices
- Utilize various communication channels (phone, email, etc.
) to reach debtors
- Investigate and resolve any discrepancies or disputes related to debts
- Provide excellent customer service while effectively communicating payment options and consequences
*Experience*
- Previous experience in debt collection or a similar role is preferred
- Knowledge of account reconciliation, financial concepts, and debits/credits
- Familiarity with medical terminology is a plus
- Strong negotiation skills and the ability to persuade debtors to make payments
- Excellent phone etiquette and communication skills
- Proficient in using computer systems and software for account analysis
- Experience in telemarketing or sales is beneficial
We offer competitive compensation and benefits packages for qualified candidates.
If you are a motivated individual with a strong attention to detail and the ability to work independently, we would love to hear from you.
Please note that this position requires adherence to all applicable laws and regulations governing debt collection practices.
Job Type: Full-time
Pay: $21.
01 - $30.
00 per hour
Expected hours: 40 per week
Benefits:
* 401(k)
* Dental insurance
* Disability insurance
* Employee assistance program
* Employee discount
* Flexible schedule
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* On-the-job training
* Paid sick time
* Paid time off
* Paid training
* Parental leave
* Referral program
* Retirement plan
* Travel reimbursement
* Vision insurance
Weekly day range:
* Monday to Friday
* No weekends
Work setting:
* Call center
Application Question(s):
* Desired hourly rate?
* Able to work "in person" in our Business Office?
Education:
* High school or equivalent (Preferred)
Experience:
* Collections: 2 years (Required)
* Making 50 to 75 Outbound phone calls per day: 2 years (Required)
Shift availability:
* Day Shift (Required)
Work Location: In person
• Phone : NA
• Location : 160 Montague Street, Brooklyn, NY
• Post ID: 9089066510
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