J.P. Morgan Wealth Management - Product & Experience Vice President

JOB DESCRIPTION We are a dynamic and entrepreneurial team, we collaborate, we encourage bold ideas, we deliver world class experience for our customers.
As part of The J.
P.
Morgan Wealth Management Acquisitions & Workplace strategies organization, you will build and lead mission-critical processes, develop data-backed approaches, and design solutions to drive wealth management and consumer bank business results across various B2B2C workplace offerings.
This team provide critical insights and shapes product direction, ensure cross-functional alignment of goals, and is responsible for quality at scale execution of key initiatives in a connected manner.
Job Summary A successful candidate craves the opportunity drive the build out of new products & capabilities while also reinvigorating and re-examining established products and processes.
You see the big picture and what needs to be done, but more importantly why it is important and how it all fits together.
You are a strategic thinker, an outstanding relationship builder, execution-oriented, and a change agent.
As a personally motivated multi-tasker with excellent communication skills, you understand and frame issues to make decisions, simplify complex problems, and remove obstacles.
You lead seamless and flawless program execution to meet the needs of a fast-paced organization.
Our ideal candidate has experience working in a chief operating office and product/ program management roles in the wealth management industry and can operate effectively across multiple business units.
They have a passion and proven acumen for experience design, process excellence, communication, and change management.
Job responsibilities Act as chief of staff to head of JPWMM acquisitions and workplace strategies Lead weekly team meetings, product/tech/data partnership meetings, and preparation for leadership meetings, offsites, and business reviews Manage change control activities and documentation for Global Shares/workplace impacts to CCB business units Define, produce, & distribute ongoing reporting and metrics to drive business outcomes & progress across CCB business units Maintain and continuously evolve a detailed 3–5-year multi-product roadmap Revalidate business case assumptions, impacts, & benefits throughout program lifecycle in partnership with finance and other lines of business Lead preparation for prioritization and budget planning activities for CCB aligned products & functions throughout the year Lead design and execution of tactical processes and solutions to inform strategic roadmap design Maintain strong relationships with various delivery partners across organization and continuously manage cross dependencies across teams to lead execution of key outcomes Required qualifications, capabilities, and skills 5+ years of experience in financial services, preferably with experience in wealth management in product, program, or COO roles Experience driving project plan design and delivery across multiple business units, functions, and scrum-teams with complex dependency management Demonstrate deep expertise in equity compensation & brokerage activities, regulations, and technology Agile delivery experience (preferably with knowledge of JIRA, JQL and Confluence) Effective communicator with excellent written communication skills proficient at translating complex topics or details into executive stories and presentations.
Comfortable with ambiguity, ability to act independently, demonstrate leadership and take initiative but work equally well within a dynamic and fast paced team environment ABOUT US Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.
We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be provided during the hiring process.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing.
We’re proud to lead the U.
S.
in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.