The U.
S.
Personal Banking (USPB) Chief Operating Office team is focused on strategic growth and operational excellence across the USPB franchise.
This highly visible team drives a broad portfolio of strategic initiatives and business management activities ranging from growth strategy, digital transformation, expense productivity, talent and performance management, and operating model efficiency.
Initiatives are typically team-based and include heavy interaction and collaboration with business / functional heads and their teams.
The team is composed of top performers from top strategy consulting firms and other internal Citi groups.
The successful candidate for this position will work as an individual contributor within a small team.
The position presents an excellent opportunity for the successful candidate to:
Be exposed to and influence the agendas of senior management
Build knowledge and experience within a variety of businesses and functions in personal banking
Build relationship and network with leaders across the personal bank
Responsibilities
Lead analysis and delivery of critical strategic initiatives and business transformation priorities across and in collaboration with stakeholders across USPB, Finance, and Technology
Support COO leadership team to scope, mobilize, and deliver USPB initiatives across growth strategy, operating model, expenses, etc.
to address pain points, and articulate value opportunities
Lead end to end project execution: developing the plan, articulating the problem, analyzing root causes, developing business case and solutions, and communicating project results
Analyze and interpret market, competitor, operational and financial data to identify trends and derive insights, model what-if scenarios, and develop recommendations to inform decision-making
Collaborate with cross-functional stakeholders to track and measure initiative progress; identify, design, and operationalize tools where appropriate to streamline ongoing progress updates
Drive development of CEO and executive leadership updates
Mentor junior staff and facilitate career development
Candidate Qualifications:
8+ years of experience in strategy development and execution, prior financial services and management consulting experience required
Proven capability to recommend and mobilize change in a large organization
Strong quantitative and analytical skills with ability to filter, prioritize and validate potentially complex and dynamic material from multiple sources
Outstanding ability to communicate effectively (written, presentations, and oral) and work well on cross-functional teams and in highly matrixed environments
Self-motivated and well organized, with strong problem-solving skills.
Proven track record with ability to handle multiple tasks, prioritize accordingly and make decisions as required
Education
An undergraduate degree in Finance, Economics, Engineering, or another quantitative discipline; MBA or other advanced degree preferred
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Job Family Group:
Business Strategy, Management & Administration
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Job Family:
Business Process Re-Engineering
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Time Type:
Full time
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Primary Location:
New York New York United States
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Primary Location Salary Range:
$163,600.
00 - $245,400.
00
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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