Lokal Eatery & Bar, a gorgeous upscale waterfront restaurant is looking for a professional & dedicated Manager to provide an excellent guest experience, and create a healthy, respectful, positive work environment.
Ideal candidate would exhibit a thirst for knowledge and continued education in the hospitality field, as well as a positive and collaborative attitude.
At Lokal, we strive to exceed guest expectations and create a phenomenal work culture that encompasses collaboration, teamwork, and values.
There is passion in everything we do, and we are looking for people with similar traits to join our team.
Rotating shifts - Alternating between Opening and Closing
Responsibilities:
* Coordinate Daily Front of the House operations
* Respond efficiently and accurately to customer complaints / concerns
* Hire and train staff
* Deliver exceptional service while maximizing customer satisfaction
* Estimate future needs regarding goods, kitchen utensils, cleaning products etc.
* Ensure compliance with sanitation and safety regulations
* Interview, hire, and train new employees to work in different positions at the restaurant.
* Make sure that all staff members comply with safe food handling procedures.
* Formulate work schedules on a weekly or monthly basis and outline each staff member’s work duties.
* Engage customers is positive dialogue to ensure return business and take and resolve any complaints from them.
* Coordinate interviews with applicants as necessary.
* Design and implement new tools and procedures to improve service as necessary.
* Lead pre-shifts daily to make sure staff is aware of all updates, processes/policies and restaurant menu additions.
* Handle all guest relations issues
* Ensures a high level of guest satisfaction and cultivates return business.
* Develops and upholds restaurant standard operating procedures
* Follows and ensures compliance of all policies and standard operating procedures as outlined in the Employee Handbook
Job Type: Full-time
Pay: Up to $85,000.
00 per year
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Flexible schedule
* Health insurance
* Paid time off
* Paid training
* Vision insurance
Experience level:
* 5 years
Restaurant type:
* Fine dining restaurant
Shift:
* Evening shift
* Morning shift
Weekly day range:
* Every weekend
* Monday to Friday
* Rotating weekends
Experience:
* Upscale restaurant: 5 years (Required)
* Restaurant Manager: 5 years (Required)
* Hospitality: 6 years (Required)
Work Location: In person