Maitre D

Job Details Gui Steakhouse (opening in early 2024), is a new concept by Sungchul Shim and the team behind Michelin starred Kochi and Mari.
Gui is an American-Korean Steakhouse (not a K-BBQ) with flavors influenced by diverse cultures of NYC.
A menu created by chefs with a Korean heritage, American upbringing, and Global flavor understanding.
Catering to guests from our home city to all over the world.
Position Summary The Maitre D is the leader of the host team and responsible for providing guests with the warmest welcome as though they are entering their home.
The Maitre D is also responsible for cooperating with the Management team and coaching the Host team to greet guests upon arrival and especially when guests are leaving the restaurant.
The Maitre D will also assist in creating seating charts, managing the service flow and accepting walk-in guests.
Responsibilities Welcome and acknowledge all guests, upon entering the restaurant Deliver a high-quality dining experience to all guests with exceptional food and beverage knowledge Place guests on the waitlist and update table statuses throughout the shift Escort guests to their table and assist them with seating Interact with guests in a friendly, positive manner; making them feel welcome and assisting them with finding the restroom, help with checking bags and coats etc.
Answer phone calls and provide friendly, knowledgeable assistance Take guests' names and phone numbers for walk-ins; informing guests of their wait time based on directives from management Ensure the dining room is properly set for guests prior to service Set host stands for service, ensuring all resources (paper, pens, business cards, etc.
) are stocked and tablets are charged for usage throughout service Is aware of all special notes and VIP guests prior to the start of each shift and communicates these notes to BOH and FOH management and necessary staff (ex: the server helping the guests) throughout service Maintain cleanliness of entrance, host stand, coat check room, and other waiting areas throughout the shift by sweeping, cleaning windows and doors, etc.
Complete opening and closing side work checklist for shift on a daily basis Update knowledge and skills by participating in line up Uphold a professional demeanor with a hospitable attitude, polished appearance, and the williingness to exceed the guests’ expectations Complete other duties as assigned by Management Qualifications Must be passionate about guest relations and dedicated to the success of the business Personable demeanor, instinctive nature, and ability to deliver world-class hospitality Able to work independently or as part of a team Able to lift at least 30 pounds on a regular basis Able to bend, stoop, stand and perform extensive walking for 6-8 hours a day Able to manage going up and down stairs multiple times per day Adaptable in a fast-paced and challenging work environment Organized approach to projects Able to take and give direction Able to approach their work with a sense of ownership and urgency Able to work a flexible schedule including days, nights, weekends and holidays Able to perform essential job functions under pressure, maintain professionalism when working under stress Maintain general knowledge of the restaurant, location, transportation, management team, etc.
Maintain sanitation to Department of Health standards; Keeps work area clean and organized Must have 2+ years Maitre D’ or Lead Host experience in a fine dining, high volume setting Experience working with Resy is preferred Compensation/Benefits: Health Insurance Paid Time Off Commuter Benefits Employee discounts at company restaurants Gui is an equal opportunity employer.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
More detail about Gui Steakhouse part of Sung Shim Food Group