Customer Service Representative

We are looking for a liable bank teller to process all transactions accurately and efficiently in accordance with established policies and procedures.
The successful candidate will be the “frontline” of our bank and will play a fundamental role in achieving our customer satisfaction and revenue growth objectives.
You must be comfortable making dozens of transactions daily, communicate with different types of clients and sell bank’s products/services.
*Responsibilities* * Conduct dozens of bank’s routine transactions within time limits and established guidelines (cash checks, accept deposits and loan payments, process withdrawals etc) * Assess customer needs and introduce new products and services (credit cards, saving bonds etc) * Make sales referrals, suggest alternate channels and cross-sell products and services * Go the “extra mile” to build trust relationships, customer loyalty and satisfaction * Comply with regulatory requirements * Manage risk in every transaction and detect fraudulent transactions to prevent losses * Resolve customers’ issues and provide relevant information *Skills* * Proven working experience in banking, personal banking, retail banking or financial services * Basic PC knowledge and familiarity with electronic equipment (e.
g.
cash drawers, receipt validators, money counters) * Strong communication and time management skills * Customer satisfaction-oriented * Attention to detail and mathematical skills * Excellent sales skills * BS in Finance, Banking or relevant field Job Type: Part-time Pay: $15.
13 - $15.
50 per hour Schedule: * 10 hour shift * Weekends as needed Experience: * Cash handling: 1 year (Preferred) * Customer service: 1 year (Preferred) Ability to Relocate: * Newark, NJ 07103: Relocate before starting work (Required) Work Location: In person