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Posted : Friday, June 14, 2024 02:53 AM
Job Description:
About us:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.
Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world.
We’re devoted to being a diverse and inclusive workplace for everyone.
We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees.
We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference.
Join us! Job Description: This job is responsible for building and leading a team to deliver technology products and services that meet business outcomes.
Key responsibilities include developing a technology strategy, ensuring technology solutions comply with applicable standards, promoting design, engineering, and organizational practices, and advocating and advancing modern, Agile solution delivery practices.
Job expectations may include coaching, mentoring, providing feedback and hands on career development, identifying emerging talent, fostering leadership skills, and managing stakeholders.
Overview: The Transformation & Deployment Office Service Delivery Consultant will be a member of a newly formed team within Network Services who will enable the advancement of consistent and transparent Network service delivery, resulting in an organization that is fully accountable for successful execution and high consumer satisfaction.
The position will lead and coordinate the assessment of network requests with a cross functional group of technology stakeholder to support streamlined delivery.
The position will facilitate the appropriate prioritization and facilitate an understanding of scope/requirements and that the request aligns to the technology standards and strategy of the organization.
The position will ensure that requesters have an efficient and consistent process to register their requests.
The position will validate that all pre-requisites are fulfilled to enable streamlined review and routing of request to appropriate team(s) to deliver.
The position will monitor overall reporting of service delivery to ensure transparency and awareness of any issues.
The position will perform regular reviews with respective delivery teams to define best practices to continuously improve the organization’s capabilities.
The role requires effective communication, collaboration and problem-solving skills as the individual will interface directly with multiple internal and external stakeholders (e.
g.
product and service management, suppliers, etc.
).
The position requires a critical thinker open to define and adopt new service delivery processes and methodology to produce optimal results to consumers.
Responsibilities: Builds and manages teams by performing financial activities to inform workforce strategy and hiring practices, setting and tracking maturity and quality objectives, and training employees/teams to address feedback and achieve quality and performance objectives Facilitates performance and career development of employees/teams through performance reviews, coaching, and creating development plans that are needed to build competencies and skills Manages solution delivery and application performance in production (app health, resiliency, performance, security, enterprise data management standards, audit exams and reviews), ensuring all relevant risk, financial, and compliance policies are met Manages relationships with business and technology partners and leads and creates followership in Communities of Practice in the organization Contributes to the technology strategy for their technical domain Creates an inclusive and healthy working environment and helps to resolve organizational impediments/blockers Ensures that execution is aligned with product strategy by working with product management and other stakeholders Leads and coordinates regular forums and routines with a cross section of stakeholders to enable initial assessment/triage for decision making to determine priority, funding and resource requirements.
Generates project “intake” tracking and reporting Generates reporting of service delivery and execution Performs analysis of workload and resource requirements in conjunction with delivery teams, aligned to priority of requests Assists in tool adoption, specifically for intake phase to leverage a user-friendly online portal, which will achieve efficiencies in overall workflow Identifies and implements process improvements to improve delivery capabilities Provides input to lessons learned to ensure continuous improvement and creation of best practices.
Facilitates communication and collaboration across teams to support commitments Track improvement plans to closure, escalates as appropriate Identifies risks and develop mitigation plans Required Qualifications: 7-10 years of combined Technology, Financial, Program and Project Management experience in an Enterprise environment Self-starter/self-directed, hands-on, organized and detail oriented Strong analytical and critical thinking skills with a propensity to identifying new ideas and methods (i.
e.
“outside the box”) Experienced in use of Microsoft Office applications; Excel, Project, PowerPoint Experience in automation tools and processes Demonstrates ownership: Is accountable and can hold others accountable (professionally) Deep understanding of process development and documentation Strong collaboration within and across teams Strong time management Strong problem solver Strong verbal and written communication skills and ability to work with all levels of management Excellent leadership skills Excellent client interfacing skills Ability to formulate and deliver complex presentations to leaders and stakeholders Adaptability to evolving organization with competing priorities Desired Qualifications: Bachelor’s or Advanced degree in IT business management in a relative technical field Project and / or program execution discipline Experience in networking-related disciplines and terminology within a design, implementation, or operations role Ability to inspire change through innovation & process improvement Performs well under pressure and in multifaceted environments where priorities can change in response to customer demand Flexible: able to adapt to a changing environment Drive for continuous learning, results-orientation, and teamwork Skills: Influence Risk Management Solution Design Stakeholder Management Technical Strategy Development Analytical Thinking Application Development Collaboration Result Orientation Solution Delivery Process Agile Practices Architecture Automation Data Management DevOps Practices Shift: 1st shift (United States of America) Hours Per Week: 40
Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world.
We’re devoted to being a diverse and inclusive workplace for everyone.
We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees.
We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference.
Join us! Job Description: This job is responsible for building and leading a team to deliver technology products and services that meet business outcomes.
Key responsibilities include developing a technology strategy, ensuring technology solutions comply with applicable standards, promoting design, engineering, and organizational practices, and advocating and advancing modern, Agile solution delivery practices.
Job expectations may include coaching, mentoring, providing feedback and hands on career development, identifying emerging talent, fostering leadership skills, and managing stakeholders.
Overview: The Transformation & Deployment Office Service Delivery Consultant will be a member of a newly formed team within Network Services who will enable the advancement of consistent and transparent Network service delivery, resulting in an organization that is fully accountable for successful execution and high consumer satisfaction.
The position will lead and coordinate the assessment of network requests with a cross functional group of technology stakeholder to support streamlined delivery.
The position will facilitate the appropriate prioritization and facilitate an understanding of scope/requirements and that the request aligns to the technology standards and strategy of the organization.
The position will ensure that requesters have an efficient and consistent process to register their requests.
The position will validate that all pre-requisites are fulfilled to enable streamlined review and routing of request to appropriate team(s) to deliver.
The position will monitor overall reporting of service delivery to ensure transparency and awareness of any issues.
The position will perform regular reviews with respective delivery teams to define best practices to continuously improve the organization’s capabilities.
The role requires effective communication, collaboration and problem-solving skills as the individual will interface directly with multiple internal and external stakeholders (e.
g.
product and service management, suppliers, etc.
).
The position requires a critical thinker open to define and adopt new service delivery processes and methodology to produce optimal results to consumers.
Responsibilities: Builds and manages teams by performing financial activities to inform workforce strategy and hiring practices, setting and tracking maturity and quality objectives, and training employees/teams to address feedback and achieve quality and performance objectives Facilitates performance and career development of employees/teams through performance reviews, coaching, and creating development plans that are needed to build competencies and skills Manages solution delivery and application performance in production (app health, resiliency, performance, security, enterprise data management standards, audit exams and reviews), ensuring all relevant risk, financial, and compliance policies are met Manages relationships with business and technology partners and leads and creates followership in Communities of Practice in the organization Contributes to the technology strategy for their technical domain Creates an inclusive and healthy working environment and helps to resolve organizational impediments/blockers Ensures that execution is aligned with product strategy by working with product management and other stakeholders Leads and coordinates regular forums and routines with a cross section of stakeholders to enable initial assessment/triage for decision making to determine priority, funding and resource requirements.
Generates project “intake” tracking and reporting Generates reporting of service delivery and execution Performs analysis of workload and resource requirements in conjunction with delivery teams, aligned to priority of requests Assists in tool adoption, specifically for intake phase to leverage a user-friendly online portal, which will achieve efficiencies in overall workflow Identifies and implements process improvements to improve delivery capabilities Provides input to lessons learned to ensure continuous improvement and creation of best practices.
Facilitates communication and collaboration across teams to support commitments Track improvement plans to closure, escalates as appropriate Identifies risks and develop mitigation plans Required Qualifications: 7-10 years of combined Technology, Financial, Program and Project Management experience in an Enterprise environment Self-starter/self-directed, hands-on, organized and detail oriented Strong analytical and critical thinking skills with a propensity to identifying new ideas and methods (i.
e.
“outside the box”) Experienced in use of Microsoft Office applications; Excel, Project, PowerPoint Experience in automation tools and processes Demonstrates ownership: Is accountable and can hold others accountable (professionally) Deep understanding of process development and documentation Strong collaboration within and across teams Strong time management Strong problem solver Strong verbal and written communication skills and ability to work with all levels of management Excellent leadership skills Excellent client interfacing skills Ability to formulate and deliver complex presentations to leaders and stakeholders Adaptability to evolving organization with competing priorities Desired Qualifications: Bachelor’s or Advanced degree in IT business management in a relative technical field Project and / or program execution discipline Experience in networking-related disciplines and terminology within a design, implementation, or operations role Ability to inspire change through innovation & process improvement Performs well under pressure and in multifaceted environments where priorities can change in response to customer demand Flexible: able to adapt to a changing environment Drive for continuous learning, results-orientation, and teamwork Skills: Influence Risk Management Solution Design Stakeholder Management Technical Strategy Development Analytical Thinking Application Development Collaboration Result Orientation Solution Delivery Process Agile Practices Architecture Automation Data Management DevOps Practices Shift: 1st shift (United States of America) Hours Per Week: 40
• Phone : NA
• Location : 1100 Ave Of The Americas,NY,New York,10036, New York, NY
• Post ID: 9129998177
