The role of _Community Manager _is a leadership position, which reports directly to both the Residential Leasing Supervisor and the Property Manager.
* Supervise the on-site Leasing staff.
Coordinate schedules, coverage, provide training and coaching, and handle performance issues in consultation with HR.
* Manage the day-to-day operations of the Leasing function.
* Responsible for reporting all Leasing updates.
Maintain all reports (Vacancy List, Vacancy Book, MRI, Traffic Reports, and Competitor Pricing Reports).
* Responsible for Lease generation and accuracy.
* Communicate regularly with Management via meetings and reports.
* Advise on Leasing and revenue performance.
Offer ideas for generating additional revenue.
* Monitor and solicit good reviews.
Report Resident Satisfaction metrics to Management.
* Responsible for Advertising and Social Media.
* Follow through on all Leasing and Resident retention initiatives.
* Proactively forecast all aspects of the Leasing function, including: pricing, specials, knowing the competition, visit new properties in the area, etc.
* Supervise the Residential Services Coordinator and Concierge staff.
Coordinate schedules, coverage, provide training and coaching, and handle performance issues in consultation with HR.
* Work cooperatively with the building’s Maintenance Supervisor and the Property Manager.
Learn the building, common maintenance issues, and how they can be resolved.
* Oversee and organize monthly Resident events.
Coordinate the logistics while collaborating with all necessary departments.
* Primary liaison to the community.
Responsible for all communications.
* Handle Resident relations.
Manage difficult issues, Resident concerns, and administer/enforce Community policies and rules.
* Manage Resident amenities.
* Always has a critical eye on the property (landscaping, parking lot, common areas) and assures the Community always looks its best.
Takes the lead to make changes or improvements when necessary.
*Requirements:*
* Previous residential leasing or community manager experience
* Go getter – self starter
* Poised and Professional
· Strong written and verbal skills
· Proficient in Excel
* Real Estate License a plus
Job Type: Full-time
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Experience level:
* 3 years
* 4 years
* 5 years
Schedule:
* 8 hour shift
* Monday to Friday
* On call
* Weekends as needed
Experience:
* Property leasing: 3 years (Preferred)
* Property management: 3 years (Preferred)
* Budgeting: 3 years (Preferred)
* Senior leadership: 3 years (Preferred)
* Yardi: 3 years (Preferred)
* Vacancy List, Vacancy Book: 3 years (Preferred)
* MRI, Traffic Reports, and Competitor Pricing Reports): 3 years (Preferred)
License/Certification:
* Real Estate License (Preferred)
Ability to Relocate:
* Montclair, NJ: Relocate before starting work (Required)
Work Location: In person
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