More about this role
It's all about our clients and that's where you come in.
We are seeking individuals who possess a natural desire for helping and serving others.
As an Aesthetic Coordinator, you will greet and provide friendly, warm, and enthusiastic service to everyone who walks through our door.
The Ever/Body way is all about taking your authentic passion for health, aesthetics and wellness and projecting that into making a client feel knowledgeable, confident and safe.
You will be our client's first and last impression.
Responsibilities:
Act as a host and owner of the Ever/Body Client Experience
Deliver gracious hospitality and ensure a smooth and successful check-in and check-out process
Assist clients with pre-appointment documents
Schedule, maximize and coordinate appointments
Provide support to the Provider team with equipment and treatment rooms
Work hand in hand with the Sales and Provider teams to answer and optimize any client needs
Participate in daily operations activities such as: electronic record keeping, inventory, ordering front office supplies, restocking, and maintaining brand cleanliness standards
Administrative duties include but are not limited to: maintaining calendars, record-keeping, sorting mail and managing deliveries
Manage office email and phone communications to clients including: answering client queries, appt.
requests
Sell packages, retail products, and take payments
Ensure confidentiality of sensitive information
Radiate our Ever/Body promises: Safety, Proven Results, Education & Transparency, Empathy & Warmth, and Embracing Every Beauty
Requirements:
Must exude a positive, friendly attitude with excellent client service and communication skills
Must exercise professionalism and discretion with sensitive and private information
Must have a passion for health, wellness, and beauty
Must be a motivated self-starter who can perform tasks without constant supervision
Must have organizational, problem-solving and multitasking skills
Must be a quick learner who can absorb and implement information
Must remain calm under pressure when handling client or provider needs
Must be reliable and act with integrity
Must be able to work a non-traditional schedule, including weekends
Must be able to lift up to 15 pounds and stand for long periods of time
Must have a working knowledge of GSuite and apple products
Undergraduate degree (or partial degree)
Pay and Perks:
Hourly Compensation Range: $20.
00-$22.
00 per hour
Paid time off and paid holidays for full-time employees
Paid family leave.
We believe in supporting new parents
Medical, dental, and vision insurance for full-time employees
Employee HSA and FSA
Exceptionally generous discount for Ever/Body's beauty services and products
Commuter benefits